AidWorkers.com uses data carefully and sparingly. We collect information to run the website, respond to enquiries, support aid-related services, process support payments, and improve the usefulness of our resources. We do not sell personal data. We do not disclose information unless there is a clear operational, legal, security or safeguarding reason to do so. In a sector where discretion can protect livelihoods, dignity and safety, we aim to retain only what is needed and dispose of sensitive records securely when they are no longer required.
Our privacy principles
This website serves a sector that often deals with crisis, displacement, vulnerability, security concerns and sensitive communications. Because of that, our privacy approach is built around restraint, responsibility and discretion.
Collect less
We aim to collect only the information we need to operate the website, respond to people properly and maintain useful records.
Share less
We do not pass information around casually. Where sharing is necessary, it should be relevant, proportionate and justifiable.
Protect carefully
We use technical and organisational steps to protect information from misuse, unauthorised access, loss or exposure.
Delete responsibly
Some records become unnecessary. When they do, especially in a sensitive context, they may be anonymised, deleted or destroyed securely.
What information we may collect
Depending on how you use AidWorkers.com, we may collect information that you choose to provide and limited technical information needed to operate the site properly. This may include:
- Your name, email address or contact details if you get in touch with us.
- Information you provide when submitting an enquiry, content suggestion, partnership request or support-related message.
- Basic donation or support transaction details required to confirm or administer a payment. Card data is typically handled by secure payment providers rather than stored directly by us.
- Technical information such as IP address, browser type, device type, referral data, pages visited and basic usage patterns.
- Cookies or similar technologies where used for analytics, functionality, performance or security.
How we use information
To run and improve the website
We use limited technical and behavioural information to operate pages, monitor performance, detect issues, understand which resources are useful and improve the overall website experience.
To respond to enquiries and requests
If you contact us, we use your details to reply, manage the conversation and follow up where necessary. We do not use contact information for unrelated purposes without a proper reason.
To process support or contribution activity
If you choose to support AidWorkers.com, information may be used to facilitate the payment, maintain essential records, deal with disputes or refunds, and meet accounting or compliance obligations.
To protect the website, our users and the wider public interest
We may use information to investigate misuse, reduce fraud, prevent abuse, respond to security incidents, support safeguarding concerns or comply with legal obligations.
Privacy in a sensitive humanitarian context
Humanitarian, charity and aid-related work often intersects with crisis, conflict, poverty, displacement, safeguarding concerns, vulnerable groups and operational security. In that environment, careless handling of information can have real consequences.
- Some individuals may contact us about sensitive topics and expect discretion.
- Some records may relate to support needs, field conditions, charitable activity or professional concerns that should not be circulated widely.
- Some information may become riskier to keep over time than it is useful to retain.
- Some situations may require minimisation, restricted access, anonymisation or secure destruction rather than indefinite storage.
What this means in practice
Access to information should be limited to people who genuinely need it for a valid purpose.
We avoid keeping material longer than necessary, especially when its continued storage creates avoidable risk.
We consider the sensitivity of the sector and the practical risks that may arise from disclosure, over-collection or poor storage.
Retention, deletion and secure destruction
We keep records only for as long as there is a clear reason to keep them. The appropriate retention period may depend on operational needs, legal requirements, accounting obligations, dispute handling, safeguarding considerations and the sensitivity of the information involved.
Retention
Information may be retained for a limited period where it is necessary to complete a transaction, respond to a request, maintain core records, manage security, or comply with law.
Minimisation
Where full records are no longer needed, we may reduce what is kept, remove unnecessary identifiers or keep only summary information that serves a legitimate purpose.
Secure destruction
Where material is no longer needed, or where continued retention creates unnecessary risk, records may be securely deleted, irreversibly anonymised or physically destroyed as appropriate.
Cookies, analytics and website security
Like many websites, AidWorkers.com may use cookies or similar technologies to remember preferences, understand performance, improve functionality, and help protect the website from abuse. Analytics are generally used to understand trends and improve pages rather than to build intrusive personal profiles.
- Essential cookies may be used so the site functions properly.
- Performance or analytics tools may help us understand how pages are used.
- Security-related tools may be used to help detect suspicious activity or misuse.
You can usually manage cookies through your browser settings, although some site features may be affected if certain essential functions are blocked.
Payment and support information
If you choose to support AidWorkers.com financially, payment information is typically processed through secure third-party providers. We aim to see only the information we actually need to administer the support, confirm the transaction, deal with accounting and respond to any related queries.
- We do not seek to store full payment card information ourselves unless there is a clear and necessary reason.
- Transaction records may be retained for legitimate financial, audit, compliance or dispute-resolution purposes.
- Support-related data is treated with discretion and not used as a basis for unnecessary profiling.
Your rights and choices
Depending on the laws that apply to you or to us, you may have rights in relation to your personal information. These may include the ability to request access, correction, deletion, restriction, objection, withdrawal of consent where relevant, or information about how your data is used. Some rights may be limited where retaining or disclosing information is necessary for legal, security, safeguarding or operational reasons.
Ask what we hold
You can ask us whether we hold personal information about you and request a copy where appropriate.
Request changes
If something is inaccurate or incomplete, you can ask us to update or correct it.
Request deletion
You can ask us to delete information where there is no longer a good reason to keep it, subject to applicable limitations.
Privacy policy FAQs
Do you sell personal data?
No. AidWorkers.com does not treat personal data as a product to be sold.
Do you share information with charities, NGOs, governments or other organisations?
Not routinely. We may share limited information when there is a clear operational need, a legal requirement, or a safeguarding, security or public-interest reason that makes sharing necessary and proportionate.
Why mention record destruction in a privacy policy?
Because keeping information forever is not always responsible. In a sensitive sector, securely deleting or destroying records when they are no longer needed can be a strong privacy safeguard.
How long do you keep information?
Only for as long as there is a clear reason. The timeframe may vary depending on the type of data, the purpose for which it was collected, legal obligations and any security or safeguarding considerations.
How can I contact you about privacy?
You can contact us using the contact details on the website or by using the contact pathway provided below.
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Support Aid WorkersContact about privacy
If you have a privacy question, would like to exercise your rights, or believe a record should be corrected, restricted, deleted or reviewed, please contact AidWorkers.com. Please provide enough detail for us to understand your request and respond properly.
- Page or service you are asking about
- The type of information involved
- What you would like us to do
- Any context that helps us verify the request safely
Last updated
This privacy policy reflects the current AidWorkers.com approach to privacy, confidentiality, data minimisation and record handling in a humanitarian context.
Build version: 2026-06-06 09:00 UTC
This page may be updated to reflect operational changes, legal requirements, new services, security improvements or changes in how the website is used.